When buying a ring, whether it’s for yourself or for someone else, it can be difficult to get the sizing exactly right.
Goldsmiths’s official page on resizing can be found here, or we’ve collated all the information into one place for you on this page.
Goldsmiths Resizing Policy
What Can Be Resized by Goldsmiths
Goldsmiths provides resizing services for a wide variety of jewellery. Rings made from traditional precious metals such as gold, platinum, and silver are typically adjustable. If the item was purchased from Goldsmiths, their expert craftsmen will ensure the resizing is completed to the highest standards without compromising the design.
Even if your jewellery wasn’t bought at Goldsmiths, you’re not out of options. The company welcomes items of any age, style, or type for assessment. Their skilled jewellers are experienced in resizing a wide range of jewellery, giving you the flexibility to adjust the fit of cherished pieces regardless of where you originally purchased them.
What Can’t Be Resized by Goldsmiths
While Goldsmiths aims to help with as many resizing requests as possible, some jewellery cannot be resized due to the materials or designs involved. For example, rings with intricate designs that extend around the entire band, such as full eternity rings, are difficult to resize without affecting the pattern.
Similarly, rings made from materials like tungsten or ceramic are usually non-resizable. These materials are either too hard or too brittle to be adjusted without risking damage. Additionally, jewellery with gemstone settings that could become loose or damaged during resizing might also be unsuitable for adjustment.
In cases where resizing isn’t an option, Goldsmiths’ jewellers will guide you through alternative solutions, such as custom remodelling, to ensure your jewellery remains wearable and maintains its aesthetic appeal.
In-Store vs. Mail-In Resizing
Goldsmiths offers flexibility in how you can access their resizing services, allowing you to choose between visiting a showroom or sending your jewellery by mail.
For those who prefer a more personal experience, you can visit a Goldsmiths showroom. At locations with in-house craftsmen, such as Newcastle, Gateshead Metro Centre, Milton Keynes, and Manchester Arndale Centre, simpler resizing jobs may even be completed on-site. If the resizing cannot be performed immediately, the item will be securely sent to one of their expert craftsmen.
If visiting a showroom isn’t convenient, Goldsmiths also provides a mail-in service. Although this option may take longer due to shipping times, it ensures that even complex resizing tasks are handled with precision. Both options guarantee professional care and high-quality results.
You can use Goldsmiths’ showroom locator on their website to find your nearest branch and discuss your resizing needs with their team.
Other Things You Should Know About Goldsmiths Resizing Options
Resizing is just one part of Goldsmiths’ commitment to helping you maintain your jewellery’s beauty and functionality over time. While they do not specify fees for resizing on their website, costs will depend on factors such as the complexity of the work, the type of jewellery, and the materials involved. You can visit a showroom or contact them directly to receive a personalised quote.
Goldsmiths also provides a range of other jewellery repair services. Whether your item requires clasp repairs, annual cleaning, or other alterations, their team is ready to help. They even recommend preventive measures, such as regular cleaning and the addition of safety clasps to bracelets and necklaces, to keep your jewellery in excellent condition for years to come.
If you have additional questions about Goldsmiths’s resizing policy, you can either read more about it on their website here, or get in touch with their customer service department
